Burslem is a historic town in Stoke-on-Trent, Staffordshire, England, known as the "Mother of the Potteries" due to its central role in the region's ceramic industry. With its rich industrial heritage, the town features notable landmarks such as the Burslem School of Art and The Wedgwood Memorial Institute, offering a blend of cultural history and modern development.

Burslem is well-connected by road, with easy access to nearby towns and cities. The town is located near the A500 and A52 roads, providing convenient routes to Stoke-on-Trent, Newcastle-under-Lyme, and the wider Staffordshire area. While Burslem no longer has a railway station, bus services link the town to surrounding areas, including Stoke-on-Trent city center and other parts of North Staffordshire. For motorists, the nearby M6 motorway offers access to Birmingham and Manchester.

Are you an experienced Senior Optical Assistant looking for a new opportunity in Burslem, Staffordshire? Our client, a leading Optical/Audiology Company is seeking a dedicated individual to join their team as a Practice Manager. This role would suit an experienced optical assistant looking for their first step into management.

• Foster a positive and collaborative work environment, promoting open communication among staff.

• Lead by example, encouraging teamwork and maintaining high staff morale.

• Organise and conduct regular training sessions for staff, focusing on new products, techniques, and industry updates.

• Support continuous professional development by identifying training needs and opportunities.

• Lead by example in dispensing practices, ensuring the accuracy, efficiency, and quality of patient care.

• Monitor and enforce adherence to dispensing protocols and regulatory standards.

• Use clinical experience to address patient concerns effectively, providing exceptional service.

• Ensure patients feel heard, valued, and supported throughout their experience.

• Implement and monitor quality control measures to ensure high standards of service delivery.

• Regularly assess and improve processes to enhance patient care and operational efficiency.

• Quickly identify and resolve operational or dispensing issues, ensuring minimal disruption to patient care.

• Address staff concerns and operational challenges with practical, solutions-focused approaches.

• Stay updated with industry trends, emerging technologies, and best practices.

• Integrate new ideas and improvements into the team’s workflow to enhance overall performance and patient satisfaction

   

Send your CV to jayne@jaynemarriner.co.uk. 

For any enquiries, please call or Whatsapp us at 07789510552.

Visit our website www.jaynemarriner.co.uk to explore more job opportunities and learn about our services.