Tonbridge is a historic market town in Kent, known for its medieval Tonbridge Castle and scenic River Medway. It offers a mix of historic charm, good schools, and modern amenities, making it a popular place to live and visit.

Tonbridge has excellent transport links. The town is well-connected by rail, with Tonbridge Station offering frequent trains to London (Charing Cross, Cannon Street, and London Bridge in around 35-45 minutes), Ashford, and the South Coast. Road links are strong, with the A21 providing easy access to the M25 and M20 motorways. Local bus services connect Tonbridge to nearby towns like Tunbridge Wells, Sevenoaks, and Maidstone.

As the Practice Manager, you will play a vital role in the day-to-day operations of this, patient-focused practice. You’ll be responsible for overseeing the smooth running of the practice, ensuring excellent patient care, and leading by example while developing and training your team. This is an exciting opportunity for a Senior Optical Assistant or Assistant Manager looking to take the next step in their career.

• Foster a positive and collaborative work environment, promoting open communication among staff.

• Lead by example, encouraging teamwork and maintaining high staff morale.

• Organise and conduct regular training sessions for staff, focusing on new products, techniques, and industry updates.

• Support continuous professional development by identifying training needs and opportunities.

• Lead by example in dispensing practices, ensuring the accuracy, efficiency, and quality of patient care.

• Monitor and enforce adherence to dispensing protocols and regulatory standards.

• Use clinical experience to address patient concerns effectively, providing exceptional service.

• Ensure patients feel heard, valued, and supported throughout their experience.

• Implement and monitor quality control measures to ensure high standards of service delivery.

• Regularly assess and improve processes to enhance patient care and operational efficiency.

• Quickly identify and resolve operational or dispensing issues, ensuring minimal disruption to patient care.

• Address staff concerns and operational challenges with practical, solutions-focused approaches.

• Stay updated with industry trends, emerging technologies, and best practices.

• Integrate new ideas and improvements into the team’s workflow to enhance overall performance and patient satisfaction.

We'd love to hear from you if you're ready to take the next step in your career and play a key role in leading a successful practice.

Send your CV to jayne@jaynemarriner.co.uk. 

For any enquiries, please call or Whatsapp us at 07789510552.

Visit our website www.jaynemarriner.co.uk to explore more job opportunities and learn about our services.