Solihull is a town in the West Midlands, England, offering urban and rural living. It is frequently commended for its high quality of life, exemplary educational institutions, and robust local economy. It boasts an array of green spaces, including Malvern Park and Tudor Grange Park. Solihull also offers a thriving retail sector, especially around Touchwood Shopping Centre. Notable attractions include the historic Tudor House and the nearby National Exhibition Centre (NEC).

Solihull benefits from excellent transport links, making it well-connected to Birmingham and beyond. The town is served by the Solihull Railway Station, which provides direct services to Birmingham, London, and other major cities. Solihull is also close to Birmingham International Airport, offering both domestic and international flights. The town is well-connected by road, with easy access to the M42 motorway, which links to the M6 and M40, facilitating travel across the Midlands and to other regions. Additionally, local bus and tram services provide convenient connections within Solihull and surrounding areas.

As a Practice Manager with a focus on both leadership and hands-on dispensing. Your responsibilities will include overseeing the team and ensuring that targets are met, but also actively participating in dispensing and providing support to junior staff.

Your clinical expertise will be crucial in troubleshooting issues and ensuring the team remains informed about the latest optical developments. 

Our client will also consider applicants with experience, such as supervisors, assistant managers or senior optical advisors experience.

• Foster a positive and collaborative work environment, promoting open communication among staff.

• Lead by example, encouraging teamwork and maintaining high staff morale.

• Organise and conduct regular training sessions for staff, focusing on new products, techniques, and industry updates.

• Support continuous professional development by identifying training needs and opportunities.

• Lead by example in dispensing practices, ensuring the accuracy, efficiency, and quality of patient care.

• Monitor and enforce adherence to dispensing protocols and regulatory standards.

• Use clinical experience to address patient concerns effectively, providing exceptional service.

• Ensure patients feel heard, valued, and supported throughout their experience.

• Implement and monitor quality control measures to ensure high standards of service delivery.

• Regularly assess and improve processes to enhance patient care and operational efficiency.

• Quickly identify and resolve operational or dispensing issues, ensuring minimal disruption to patient care.

• Address staff concerns and operational challenges with practical, solutions-focused approaches.

• Stay updated with industry trends, emerging technologies, and best practices.

• Integrate new ideas and improvements into the team’s workflow to enhance overall performance and patient satisfaction.

If this sounds like a position for you, Let's talk!

The next step is to apply

Please send your CV to jayne@jaynemarriner.co.uk.

If you have any queries, call or Whatsapp us at 07789510552.

Visit our website www.jaynemarriner.co.uk for more job opportunities and information about our services.