Fakenham is a historic market town in north Norfolk, known for its traditional charm, vibrant weekly markets, and picturesque setting near the River Wensum. With roots dating back to Saxon times, Fakenham blends rich heritage with a welcoming community, surrounded by the scenic landscapes of the Norfolk countryside.

The town is well-connected by various transport links, making it a convenient base for exploring the wider region. Regular bus services link Fakenham to Norwich, King’s Lynn, and Wells-next-the-Sea, while nearby road routes such as the A1065 and A148 provide easy access to the coast, the Norfolk Broads, and beyond. Although the town’s original railway station closed, nearby stations in Sheringham and King’s Lynn offer connections to the national rail network. For longer journeys, Norwich Airport provides domestic and international flights.

As the Practice Manager, you will play a vital role in the day-to-day operations of this patient-focused practice. You’ll be responsible for overseeing the smooth running of the practice, ensuring excellent patient care, and leading by example while developing and training your team. This is an exciting opportunity for a Senior Optical Assistant or Assistant Manager looking to take the next step in their career.

• Foster a positive and collaborative work environment, promoting open communication among staff.

• Lead by example, encouraging teamwork and maintaining high staff morale.

• Organise and conduct regular training sessions for staff, focusing on new products, techniques, and industry updates.

• Support continuous professional development by identifying training needs and opportunities.

• Lead by example in dispensing practices, ensuring the accuracy, efficiency, and quality of patient care.

• Monitor and enforce adherence to dispensing protocols and regulatory standards.

• Use clinical experience to address patient concerns effectively, providing exceptional service.

• Ensure patients feel heard, valued, and supported throughout their experience.

• Implement and monitor quality control measures to ensure high standards of service delivery.

• Regularly assess and improve processes to enhance patient care and operational efficiency.

• Quickly identify and resolve operational or dispensing issues, ensuring minimal disruption to patient care.

• Address staff concerns and operational challenges with practical, solutions-focused approaches.

• Stay updated with industry trends, emerging technologies, and best practices.

• Integrate new ideas and improvements into the team’s workflow to enhance overall performance and patient satisfaction.

If you're ready to take the next step in your career and play a key role in leading a successful practice, we’d love to hear from you.

Send your CV to jayne@jaynemarriner.co.uk. 

For any enquiries, please call or WhatsApp us at 07789510552.

Visit our website www.jaynemarriner.co.uk to explore more job opportunities and learn about our services.