Birmingham is one of the UK’s most vibrant, diverse, and rapidly growing cities. Known for its rich industrial history, cultural scene, and forward-thinking attitude, it’s a dynamic place to live and work. From its renowned theatres, museums, and galleries to its exciting food scene and green spaces, Birmingham offers an excellent quality of life for professionals and families alike.

•  Birmingham is a thriving city with something for everyone. Whether you enjoy the hustle and bustle of city life, or you prefer to unwind in one of its many parks or nearby countryside, Birmingham offers a blend of urban convenience and natural beauty. The city is home to numerous top universities, arts and entertainment venues, and great places to eat, drink, and socialise.

•  Birmingham is centrally located, making it ideal for travel within the UK and beyond. With a well-connected train network, including high-speed connections to London, Manchester, and other major cities, you’ll have quick access to the rest of the country. Birmingham International Airport also makes for international travel. By Train: Birmingham New Street Station is a major hub, offering fast and frequent connections. By Car: The city is well-served by the M6, M5, and M42 motorways, with direct access to major routes. Public Transport: The city has an extensive bus and tram network,  it is easy to get around without a car.

Are you an experienced Senior Optical Assistant or Assistant Manager looking to take the next step in your career? Do have experience in leadership, team development, and providing exceptional patient care? We have a fantastic opportunity for you to join our established practice in Birmingham as a Practice Manager!

As the Practice Manager, you will play a vital role in the day-to-day operations of our busy, patient-focused practice. You’ll be responsible for overseeing the smooth running of the practice, ensuring excellent patient care, and leading by example while developing and training your team. This is an exciting opportunity for a Senior Optical Assistant or Assistant Manager looking to take the next step in their career.

You will be empowered to implement best practices, set high standards for patient care, and lead your team to deliver outstanding service. If you're an individual with excellent leadership skills, a passion for optics, and a commitment to fostering a supportive and high-performing environment, we want to hear from you!

• Lead by example, setting high standards of patient care, professionalism, and teamwork. You will be responsible for developing, training, and mentoring your team to reach their full potential, ensuring continuous improvement in service delivery.

•  Oversee the day-to-day running of the practice, ensuring that things run smoothly, from patient bookings to stock management and inventory control. You’ll be responsible for maintaining the practice’s high operational standards.

• Training, and developing staff members, ensuring the team is motivated, well-trained, and consistently performing to their best. You’ll also manage team performance, setting clear goals, and regular feedback and appraisals.

•  Ensure that every patient receives the best possible experience, from their first contact with the practice to their final visit. You'll be responsible for resolving patient concerns, handling complaints, and ensuring excellent customer service.

• Ensure the practice adheres to all relevant health, safety, and compliance regulations, and that staff and patients are kept safe.

We’re looking for someone with a strong background in optics who is now looking to take on more responsibility and make an impact at a managerial level. The ideal candidate will be:

•  You’ll have experience as a Senior Optical Assistant, Optical Assistant, or Assistant Manager, with a strong understanding of how an optical practice operates.

• You have demonstrated leadership skills in previous roles, with the ability to motivate, inspire, and lead a team. You enjoy helping others develop and succeed.

•  You are personable and can communicate effectively with both staff and patients. You’ll be able to listen and provide clear instructions while maintaining strong, positive relationships.

• You’ll be someone who can work under pressure, keep calm, and maintain a high level of organisation. You’ll be expected to oversee tasks and ensure deadlines are met.

• You understand that great patient care and are committed to delivering an outstanding service to every patient.

• This is a fantastic opportunity for someone looking to develop their career in optical practice management. You’ll be supported in your growth and encouraged to take on increasing responsibility as you progress.

• We are a friendly, close-knit team that values collaboration and mutual respect. As a leader, you will be part of a supportive environment where your ideas are valued.

How to Apply:

If you're ready to take the next step in your optical career and become a key player in our Birmingham practice, we want to hear from you!.

We look forward to hearing from you and welcoming you to our client team!

 📩 📞 Contact/WhatsApp us directly: 07789510552

📧 Email: jayne@jaynemarriner.co.uk 

🌐 Visit: www.jaynemarriner.co.uk.