Our client is recruiting for a dedicated and professional Optical Customer Advisor to join our team. In this role, you will be the first point of contact for clients who need assistance with their spectacle-related issues. You will be responsible for scheduling appointments, organizing home visits, and handling general administrative duties. The ideal candidate will possess strong communication skills, be a team player, and demonstrate exceptional customer service.

• Answer calls, address inquiries and resolve issues related to spectacles and appointments.

• Schedule home visits for clients who need assistance with their eyewear.

• Provide administrative support, including managing client records, appointment bookings, and other clerical tasks.

• Ensure a high standard of customer service, responding to all client needs with professionalism and courtesy.

• Work closely with other team members to ensure smooth operational flow and efficient service delivery.

• Communicate clearly with clients to ensure all their concerns are handled promptly.

• Excellent communication skills, both verbal and written.

• Ability to manage multiple tasks and prioritize effectively.

• Strong customer service skills with a passion for helping others.

• Team player with a positive attitude.

• Experience in a customer-facing role, preferably in a healthcare or optical setting, is a plus.

• Competitive salary and benefits package.

• Supportive team environment.

• Opportunities for growth and development.

If you are passionate about delivering excellent customer service and want to be in a supportive team, we would love to hear from you!

Send your CV to jayne@jaynemarriner.co.uk. 

For any enquiries, please call or Whatsapp us at 07789510552.

Visit our website www.jaynemarriner.co.uk to explore more job opportunities and learn about our services.