Our client is looking to recruit an Optical Assistant for an exciting opportunity in Tunbridge Wells. We have a fantastic role available for someone with previous experience in optical roles who is ready to take the next step.
As an Optical Assistant, you will play a crucial role in delivering outstanding customer service and assisting with the day-to-day operations of our optical practice.
Tunbridge Wells, a historic town in Kent, offers a great blend of countryside charm and modern amenities. It has excellent transport links, making it an ideal location for residents and commuters. The town is served by Tunbridge Wells railway station, which provides direct trains to London Charing Cross and London Bridge, typically taking around 50 minutes to 1 hour. There are also services to Tonbridge, Sevenoaks, and other surrounding towns. Road travel, the A21 connects Tunbridge Wells to the M25 motorway, offering easy access to London, Gatwick Airport, and the rest of Kent. Regular bus services and local taxis also make getting around town and nearby areas convenient.
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Greet and assist customers in selecting eyewear, and providing information on lenses, frames, and other optical products. Ensure a welcoming and professional atmosphere in the practice.
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Perform fittings and adjustments for eyewear, ensuring comfort and proper alignment.
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Conduct basic pre-screening tests, such as measuring visual acuity, and taking patient history.
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Schedule appointments, handle phone inquiries, process payments, and maintain patient records accurately.
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Assist in managing stock levels, including ordering and replenishing frames and lenses as needed.
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Work closely with optometrists and other team members to provide an efficient and seamless patient experience.
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Stay informed about the latest optical products, technologies, and trends to provide informed recommendations to customers.
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Previous experience in an optical setting is preferred but not required. A willingness to learn is essential.
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Strong interpersonal skills with the ability to build rapport with customers and provide excellent service.
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Ability to pay close attention to detail when fitting eyewear and managing records.
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Excellent verbal communication skills, with the ability to explain technical information to customers clearly and understandably.
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Ability to work collaboratively within a team environment and support colleagues.
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Strong organisational skills to manage appointments, stock, and administrative tasks effectively.
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A supportive and friendly work environment.
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Proof of work in the UK
If you are passionate about eyecare, and customer service, and have experience as an Optical Assistant, we want to hear from you!
Please send your CV to jayne@jaynemarriner.co.uk
Call or WhatsApp us at 07789510552
Visit our website www.jaynemarriner.co.uk to find more job opportunities and to learn about our services.
