Optical Assistant Trowbridge

As Optical Advisor, you will be the first point of contact for patients and you, will play a vital role in linking our patients with our professional staff.

  •  Greeting patients, scheduling appointments, handling correspondence

  • Advising new contact lens wearers on lens care and handling.

  • Carrying out minor repairs and adjustments to spectacle frames, offering advice on frame styling as requested.

  • General admin

  • Ensuring the practice maintains good housekeeping, including merchandising displays, cleaning, and stock control.

  •  Providing friendly, compassionate, and professional care to all patients, upholding the reputation of Haine & Smith.

  • You’ll have the chance to receive further training and progress to dispensing spectacles.

  • No previous optical experience is required – full training will be provided.

  • Strong background in customer service, with the ability to deliver care in a friendly, professional manner.

  •  GCSEs (Grade C or above in core subjects preferred) or equivalent qualifications.

  • Confident in building rapport with patients and working collaboratively with practice teams.

  • Clear and concise communication skills, with the ability to avoid jargon.

  • Commercial awareness, with attention to detail and self-motivation.

  • Teamworking skills, with the ability to lead and motivate when necessary.

  • A flexible approach to work, willing to cover shifts at other practices if required.

  • Professional, well-presented, and able to maintain discretion and tact in all situations.

  • Positive, outgoing attitude, always putting the customer first.

 

To apply,

Please send your CV to www.jaynemarriner.co.uk

Call or Whatsapp us at  07789510552.

Visit our website jayne@jaynemarriner.co.uk to explore more job opportunities and learn about our services.